Automated Reminders

The follow-through that never has an off week

Confirmations when they book, reminders before the slot, nudges when a balance sits — sent automatically by text and email, so the discipline holds even in your busiest week.

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A RelayLeads job with the customer reminder counting down 137 hours ahead of the visit.
The reminder rides the job itself — counting down, re-arming on reschedules. Real screenshot, live operator account
The problem

What this replaces

  • "Just confirming tomorrow" texts you send at 10pm — or forget
  • No-shows that a single reminder would have prevented
  • Balances that sit unpaid because chasing feels awkward
  • A reminder that fires for a job that moved — embarrassing
How it works

The RelayLeads way

01

Booked means confirmed

The moment a job books, the customer gets a confirmation by text and email with the details and their private booking link.

02

Reminded before the slot

A reminder goes out ahead of the appointment — and it's wired to the booking itself: a reschedule re-arms it, a cancellation kills it. No stale reminders, ever.

03

Money gets nudged too

Unpaid deposits and open balances get automatic nudges on a sensible ladder, so collecting stops being a personal favor you have to ask for.

What your customer gets

  • Knows the job is real the moment they book
  • A heads-up before the visit, not a surprise knock
  • STOP opts out anytime; consent is captured at booking

What you get

  • Zero reminder admin — it rides the booking's own state
  • Messages send as your business "(via RelayLeads)" until you connect your own number
  • Every send lands on the job's activity timeline
FAQ

Automated Reminders, answered

What messages go out automatically?

Booking confirmations, appointment reminders, reschedule and cancellation notices, and payment nudges for unpaid deposits or balances — by text and email.

What do the messages look like they're from?

Your business name, honestly attributed — "Your Business (via RelayLeads)" — until you connect a number of your own.

What happens if a customer reschedules?

The reminder re-arms itself around the new time, and the calendar event moves with it. Cancelling kills both. You never send a reminder for a job that moved.

Claim your link. We build the rest.

Free, takes about two minutes, no credit card. Your page, booking flow, and dashboard — generated the moment you claim.

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