ServiceTitan
An enterprise field-service platform — dispatch boards, call centers, marketing attribution, financing — built for large contractors with office staff.
A fair comparison
RelayLeads vs ServiceTitan
ServiceTitan is genuinely excellent enterprise software — for businesses with the headcount to run it. The honest question isn't which is better; it's whether you're the size of company it was built for.
RelayLeads
Lightweight operational middleware — booking, deposits, scheduling, and reminders on your own Stripe or Square, run by the person doing the work. Free.
Side by side
Where they differ
| ServiceTitan | RelayLeads | |
|---|---|---|
| Price to start | Quote-based enterprise contracts | Free — no credit card |
| Setup | A formal implementation and onboarding process | Claim a link, pick your trade — about 2 minutes |
| Built for | Large contractors with dispatchers and office staff | The owner-operator who is also the crew |
| Complexity | Deep configuration across many modules | A playbook generates the whole flow; you adjust, not build |
| Payments | Integrated payments within the platform | Your own Stripe or Square — no platform in your funds flow |
| The dashboard | A command center someone works all day | A queue that shows one next step, read from a phone |
Competitor details are summarized in general terms from public materials and may change — always confirm current plans and pricing on their site.
Where ServiceTitan shines
- Serious depth: dispatch, capacity planning, call recording, financing
- Built to coordinate large teams and office workflows
- Strong reporting for businesses managed by the numbers
Where RelayLeads shines
- ✓No contract, no implementation project, no seat minimums
- ✓Free to run — sized for a business of one to a few crews
- ✓The office half runs itself instead of needing staff to run it
- ✓You can be live before an enterprise demo would even be scheduled
If you have dispatchers, a call center, and a management layer, ServiceTitan earns its reputation. If you ARE the dispatcher, the estimator, and the crew, you don't need enterprise — you need the office to run itself. That's RelayLeads' lane.
FAQ
Common questions
Is RelayLeads a ServiceTitan alternative?
For owner-operators and small crews, yes — it covers the revenue loop: capture, quote, book, deposit, remind, close, bill. For multi-truck fleets with office staff, ServiceTitan's depth is the point and worth its price.
Can I start on RelayLeads and outgrow it?
That's the healthy path. Your payment history and customer records live in your own Stripe or Square either way, so nothing is trapped if your business eventually needs enterprise tooling.
Claim your link. We build the rest.
Free, takes about two minutes, no credit card — the cheapest way to compare is to claim your link and see it working.